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Balanced Scorecard

The Balanced scorecard is a performance management tool that was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton. The tool adds strategic non-financial performance measures to traditional financial metrics to give managers and executives a more ‘balanced’ view of organizational performance.

I always get colleagues in the profession ask me to explain how it works. While there is a lot of literature out there, below is a link to a summary presentation outlining my understanding of the Balanced Scorecard.

Balanced Scorecard presentation


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This entry was posted on 07/11/2014 by .
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